Wader Warranty Process

Our Pledge
To Quality

At Dirty’s Outerwear, your satisfaction is our top priority. We strive to provide the best gear at the best value, which is why we guarantee our garments against any material or workmanship defects. If it doesn’t meet your standards, it doesn’t meet ours! If you ever encounter an issue with any of our products, please contact us at CS@dirtsouterwear.com or call (706) 529-3478 to speak with one of our representatives.

Lifetime Warranty - Dirty’s Outerwear will Repair or Replace at it’s discretion the waders for the original purchaser, for the Useful life of the Product. “Relax - We Got You Covered”

Dirty’s Outerwear – Premium Wader Warranty & Repair Policy

Industry Standard Wader Life Expectancy
As recognized by industry standards, the typical useful life of a Premium Wader is approximately 7 years of regular service.

Warranty Claim Procedure

  1. Register Your Waders
    Ensure your waders are registered with Dirty’s Outerwear for warranty coverage.

  2. Contact Us First
    Call our Customer Service team at (706) 529-3478 or email CS@dirtysouterwear.com to obtain a Return Authorization (RA#) before sending your waders.

  3. Clean & Prepare Your Waders

    • All waders must be cleaned prior to shipment.

    • Pockets must be emptied — please do not ship ammunition or other items inside.

    • Any waders returned dirty will incur a $50.00 cleaning service charge.

  4. Complete the Return Form -
    Include the following details inside your package:

    • Full Name

    • Shipping Address

    • Wader Size

    • Serial Number (found inside wader — unzip the lining)

    • Detailed description of the issue

    • Credit Card Information (required if requesting loaner waders — your card will only be billed if loaners are not returned within 21 days of receiving your repaired pair)

  5. Ship to Our Service Center
    Send your cleaned and prepared waders to:
    Dirty’s Outerwear – Warranty Dept.
    1135 Riverbend Dr, Dalton, GA 30721

Loaner Wader Policy

  • If you need waders while yours are being repaired, we can ship you a loaner pair.

  • A valid credit card is required before loaners will be shipped.

  • Your card will only be charged $450 (includes shipping) if the loaners are not returned within 21 days of receiving your repaired waders.

  • Once your repaired waders are returned to you, you have 21 days to send the loaners back.

By submitting the warranty/repair form, you agree to all Terms of Service.

Chest-high waterproof waders with adjustable suspenders, multiple pockets, and rubber boots.